Posts Tagged ‘ Sales Growth ’

My 10 Inner Secrets to Success

 

In all the studies I’ve read and seminars I’ve attended, plus the career/life coaching I’ve received personally…I’ve been conditioned to know that positive events often come via positive thinking and the applying of those measures in every day practices.  Oppositely, society today is conditioned to blame circumstances for our problems.  But if this were true, wouldn’t we all be in the exact same circumstance?

The difference between all of us is in the quality of our thoughts and ideas.  We can become effective in making changes if we know the underlying factors that govern our lives.

As I thought about this and looked back at my sales career, I took notice of 10 specific keys that I can attribute to my success.  They are called inner secrets because you can’t see them, but when you apply them to your life, the possibilities are unlimited.

  1. Cheerful expectancy:  Many of my mentors have used this analogy with me…imagine waking up and seeing a large package at the foot of your bed wrapped in beautiful gold paper with a big red bow tied around it.  Guess what’s in there?  Today is your gift, and you can make it whatever you want.  You choose to focus on the positive or the negative. You can be enthusiastic, eager to do things and happily go about the simple matters of life.  Or you can be tired, complain and expect the worst of things.  Your approach to your day, family and clients determines what you get back.  You may find that your attitude will be infectious and more good will come to you. 
  2. Set a goal and make a plan:  After reading Napoleon Hill’s book Think & Grow Rich , I discovered the importance of having a goal and the six steps to setting one.  You don’t have to know how to achieve some things; you only must start advancing toward a goal to attract all the people, things and circumstances you need to fulfill it.  Build an image of what you want to achieve, make a simple plan and take action.
  3. Do one proactive thing daily regarding your goal:  Vow to do just one thing each day that will move you closer to your goal, and do it before you do anything else that day.  Otherwise, one skipped day can turn into a month or year.  You must put the urgency into what’s important in your life because no one else will.
  4. Deliver exceptional value and strive for excellence:  Look for how you can give your best in each interaction.  But remember: Striving for perfection can be exhausting.  Nothing will be perfect.  Instead, strive for excellence.  Why?  Because excellence is a commitment to completion.  Complete the unfinished projects around your house and office.
  5. Build on your successes:  Many of us are conditioned to compare our weaknesses to other people’s strengths and our failures to their successes.  If that isn’t bad enough, we use our memory to remember everything that didn’t work out – just at the time that we want to step out and do something new.  Change that habit by writing out your strengths and playing to them.  Congratulate yourself for each new success and use that fabulous energy to create more.  Get on the phone and talk to others because they will be excited by your enthusiasm.
  6. Make decisions:  Learning how to make a decision is one of the most powerful things you can do.  Once you make a decision, everything you need to make it happen starts to move toward you.  Without a decision, it stays away from you.  Instead of asking if its right or wrong to do something,  it’s far more powerful to ask and answer this question: ”If I do this, will it move me in the direction of my goal or purpose?”
  7. Take responsibility:  Do this for everything happening in your life.  Resolve today to stop blaming, complaining or making excuses.  People who refuse to accept responsibility for the life they have created also don’t make decisions.  Refusing responsibilities and fearing a decision must be overcome to be an effective business leader.  Instead, look for your next step to improve the situation.
  8. Learn constantly:  Many people often stop developing themselves.  Instead, be someone who is continually learning, be it through workshops, seminars, motivational CDs, books or more.  There’s no standing still because the world is constantly changing, and we must stay abreast.  If you aren’t willing to invest in yourself, don’t expect anyone else to invest in you.
  9. Be grateful:  I have found that the more gratitude that I have for everything in my life, the better it gets.  When something happens, whether we call it good or bad, it’s there because we need it now. There is a message in that experience.  Everything is in your life for a reason.  If you are unhappy, then you aren’t being grateful. 
  10. Give:  We’ve all heard that we must give in order to receive.  It’s the absolute truth.  But there are many who are trying to get without giving and consequently living a life filled with unhappiness.  The way we give is the way we should expect to receive – whether it is how we give our services in business, how we give of ourselves in our friendships and relationships, or how we give back to the community.  If people aren’t selling enough, it’s because they aren’t giving enough service.

Forget about what you will gain and focus on what you can give.  By giving to others you ultimately are giving to yourself.  You’re giving yourself real value.  Your world will change quickly.

The Business of Love

I have had a lot on my brain of late.  So many changes have happened around the office.  Lots of discovery on my end into the endless encounters I seem to have with relationships.  Having just celebrated my 29th birthday…okay okay…my 37th birthday, there was a lot of love being spread around by the best wishes for a great day from all of my friends and acquaintances all the way to the cozy love I feel from my family at home.  Fact is, for several reasons, I’ve been thinking lately about love and how it acquaints to business in general.  I’ve been writing notes for a month on this topic alone…

How do we even answer that question: What’s love got to do with business?  It seems fair enough, business after all is about measurable results and love is fuzzy – difficult to define and impossible to weigh.  Recently I was on a conference call with my life/business coach Kevin and we were listening to a British woman who was preparing to author a book about love in the boardroom.  As she spoke of her research, it simply told a different story.  She talked about the days of chivalry, where the “good lords” developed a fondness for their charges, and built highly loyal and effective teams.  Later, during the industrial revolution, scale changed all of that.  Early industrialists argued that you can’t scale the good lords model.  The whole point of capitalism is to scale something into increasing returns for the owners.  Love doesn’t scale, but machines and processes do.  That’s where I think love was buried…in the model of big business. 

When I think about it, it makes sense.  Show me someone who wants to build a massive business, and I’ll show you someone that has a hard time finding a role for love in the model.  Of course, there are some pretty big organizations (I’m thinking Southwest Airlines, Aveda, etc.) where the founders defied convention and much like the good lords, leveraged engagement of their people into profits (via customer delight).  

In my experience, when you show business love, you are sharing your intangibles to promote the other’s growth. You are sharing knowledge, your network of relationships or your compassion to help others grow, end suffering and prosper.  You do it with the belief that nice smart people succeed and most of all people reciprocate.  This means you have a high degree of faith in human nature’s tendency to give back and love back.  This is where it all goes wrong for the modern industrialist.  That’s a big bet to make, especially on an entity as unpredictable as humans.  You can go Six Sigma and have blind faith in an almost perfect assembly line, but you can’t put people at the center of the business without a slight fear that chaos was around the corner. 

You need to find the faith.  The norm of reciprocity is as statistically valid as any manufacturing or systematic process ever created.  We are a species that reciprocates and gives more to people that truly care about us.  Here’s the real problem: Ego.  The modern business leader never wants to be wrong about people, because that would be quite ‘personal’.  You can make a bad bet on a machine, then blame someone later in the supply chain.  Hire someone, groom them for greatness, then have them compete against you in the market?  A failure of epic proportions on your part. 

Get over it.  If you want to test how you will feel about this in your later days, just visit any retirement community and talk to the former biz-folk staying there.  Ask them about their managers, reports and vendors.  Ask them if they consider them friends, sons, daughters, brothers, etc.  To a person, you’ll get a twinkle and a tear, as they explain that some of the greatest relationships of their life happened at work.  This is why I love my people in the here and now.  I’m not so hungry for scale, that I’m willing to turn humans into objects.  I’m not afraid of being wrong about people, perfect is the enemy of good.